Privacy Policy

Last updated: April 2, 2026

This Privacy Policy describes how Flock Labs, Inc. ("Flock Labs," "we," "us," or "our") collects, uses, and shares information in connection with your use of our website at flocklabs.ai and our SEO & GEO services (collectively, the "Service"). By using the Service, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

Information You Provide

  • Account Information: When you sign up for Flock Labs, we collect your name, email address, company name, and website URL.
  • Payment Information: We use third-party payment processors (such as Stripe) to handle billing. We do not store your full credit card number on our servers.
  • Service Data: Information you provide when connecting your CMS, Google Search Console, or other tools to our Service, including website content, analytics data, and search performance data.
  • Communications: When you contact us via email or through our website, we collect the content of those communications.
  • Phone Number: If you provide your phone number to us, we may collect and use it to communicate with you about your interactions with Flock Labs, including by SMS or text message where you have agreed to receive such communications.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and actions taken.
  • Device Information: We collect information about the device you use to access our Service, including browser type, operating system, and IP address.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Perform SEO and GEO services on your behalf, including keyword research, content creation, technical optimization, and link building
  • Analyze your website performance and search rankings
  • Generate reports and recommendations for your SEO and GEO strategy
  • Process transactions and send related billing information
  • Send you technical notices, updates, security alerts, and administrative messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. SMS Communications

If you provide your phone number to Flock Labs, we may use it to send you SMS or text messages related to your interactions with us, including informational, conversational, operational, and other relevant communications that you have agreed to receive. Message frequency may vary. You can opt out of SMS messages at any time by replying STOP, and you can request assistance by replying HELP. Message and data rates may apply depending on your mobile carrier.

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who provide services on our behalf, including hosting, analytics, payment processing, and email delivery.
  • Third-Party Integrations:When you connect third-party services (e.g., Google Search Console, CMS platforms) to Flock Labs, we access and process data from those services as necessary to perform our SEO & GEO services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: If Flock Labs is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you cancel your account, we will delete or anonymize your data within 90 days, unless we are required to retain it for legal or regulatory purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your personal information
  • Request portability of your personal information
  • Withdraw consent where we rely on consent as our legal basis
  • Opt out of marketing communications by following the unsubscribe link in any email we send

To exercise any of these rights, please contact us at info@flocklabs.ai.

8. Cookies

We use cookies and similar technologies to operate and improve our Service. You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Flock Labs, Inc.
Email: info@flocklabs.ai